Opening Hours: Monday - Thursday 8am to 5pm



Last Updated: August 2023

This Privacy Policy describes how Clareo Inc ("we") collects, uses, and shares your personal information when you use our website (the "site"). Your privacy is important to us, which is why we are committed to complying with the Private Sector Privacy Act (Law 25) of Quebec, as well as other applicable data protection laws. In this regard, this privacy policy (hereinafter referred to as the "Policy") aims to inform you about the personal information we collect and how that information is stored, processed, used, shared, and communicated by us.

Collection of Personal Information

We collect the information you provide to us directly when you use our site. When you visit our website, we may specifically collect and use the following categories of personal information:

  • Identification: your first name and last name.
  • Contact Information: your phone number and email address.
  • Interactions: when you communicate with us by email, make an appointment, or submit your resume when applying for a job with us (if applicable), we record your interaction and, if applicable, each attachment.
  • Use of our website: when you browse our website, we automatically collect certain personal information about the cookies from your browser, including your IP address, language of correspondence, date and time of your visits, and the pages viewed.

Use of Personal Information

The personal information we collect is only used for the purposes stated at the time of collection, whether when you browse or disclose your information on our website. We primarily use your personal information to:

  • Communicate with you and keep you informed: to send you an appointment confirmation, to respond to a question, comment, or information request.
  • Customize or improve your experience on our website: For example, Clareo Inc may use pixels or transparent GIF files to conduct remarketing advertising. These GIF files are provided by our ad management partner. These files allow us to identify you when you visit our website and serve you ads randomly when you visit other websites. The information we collect in this way is at all times confidential and non-personally identifiable. For information on how to opt out of this technology, please visit:;
  • Process job applications and resumes, if applicable;
  • Any other use permitted or required by applicable laws.

Sharing of Personal Information

We only share your personal information with third parties under the following circumstances:

  • With your consent.
  • If necessary to meet a legal obligation or to protect our rights, privacy, security, or property.
  • With third-party service providers acting on our behalf and in accordance with our instructions, to assist us in providing our services and managing our site.

Clareo Inc. is committed not to disclose personal information for purposes other than those for which it was collected, unless you consent or the law permits or requires it. We may engage third parties to process personal information for the above-mentioned purposes. In such situations, a contractual agreement containing appropriate provisions regarding the protection of personal information is concluded between Clareo Inc. and the provider.

Retention of Personal Information

We will retain your personal information as long as necessary to achieve the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Clareo Inc. is not responsible for the accuracy of the information you provide on our website. Subject to applicable laws, you may access the personal information held by us and request appropriate corrections.

Any request for access or correction must be made in writing, by a person justifying their identity and will receive a response within thirty (30) days of its receipt by Clareo Inc. If we are unable to respond within this period, we will notify you.

Your Rights

In accordance with Law 25, you have the right to access, correct, update, or delete your personal information. You also have the right to withdraw your consent at any time, where applicable.


Clareo Inc. is committed to ensuring the confidentiality and protection of the personal information it holds. To do so, we apply the physical, organizational, contractual, and technological security measures that are generally applied and recognized for this purpose. All clinic employees have signed a confidentiality agreement. All consultants and service providers handling your personal information, if applicable, must also comply with these security measures.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our information management practices. We encourage you to check this page regularly to stay informed of any changes.


If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact Dr. Alain Thivierge in writing at the following email address:
By using our site, you agree to the terms of this Privacy Policy.

Clareo inc.
Août 2023

Opening Hours
Monday: 8am-12pm / 1pm-5 pm
Tuesday: 8am-12pm / 1pm-5 pm
Wednesday: 8am-1pm / 2pm-5 pm
Thursday: 8am-12pm / 1pm-5 pm
Friday: Closed
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